Privacy Policy
German Car Services is committed to protecting your personal data and respecting your privacy.
Who We Are
What Personal Data We Collect
- Name
- Email address
- Telephone number
- Address and postcode
- Vehicle registration number and vehicle details
- Booking, service, and repair history
Why We Collect Your Data
- Manage enquiries, bookings, and quotations
- Carry out vehicle servicing and repairs
- Arrange vehicle collection and delivery
- Communicate updates about your vehicle
- Meet legal, accounting, and regulatory obligations
Legal Basis for Processing
- Contractual necessity
- Legitimate business interests
- Legal obligations where required
How Long We Keep Your Data
Personal data is retained only for as long as necessary:
- Service and repair records: typically up to 6 years
- Financial records: in line with legal requirements
Sharing Your Data
Your data may be shared with:
- Parts suppliers
- Payment processors
- Warranty providers (where applicable)
We do not sell or trade personal data to third parties.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request corrections
- Request deletion (where applicable)
- Object to processing
- Request data portability
Complaints
If you have concerns about how your data is handled, please contact us directly. You also have the right to complain to the Information Commissioner's Office (ICO).
Last updated: February 2025