Warranty Information
At GermanCarServices, we take pride in the quality of our workmanship and the parts we use. All work carried out is backed by a clear and fair warranty for your peace of mind.
Our Warranty
All parts supplied and fitted by GermanCarServices are covered by a 12-month or 12,000-mile warranty (whichever comes first), unless otherwise stated.
Labour carried out by our technicians is covered for the same period.
What's Covered
- Manufacturing defects in parts supplied by us
- Labour associated with replacing a faulty supplied part
- Work completed in line with manufacturer service schedules
What's Not Covered
- Fair wear and tear (including brake pads, brake discs, clutches, tyres)
- Damage caused by misuse, neglect, or continued driving with a known fault
- Faults unrelated to the original repair or service
- Customer-supplied parts
- Software or electronic issues not directly related to the original work
Manufacturer Warranty Protection
GermanCarServices operates in line with UK & EU Block Exemption Regulations, meaning:
- Your manufacturer warranty remains valid
- We use OEM or OEM-equivalent parts
- Work is carried out by qualified technicians
- Digital or physical service records are updated where applicable
Making a Warranty Claim
If you believe an issue is covered under warranty:
- Contact GermanCarServices as soon as possible
- Do not arrange repairs elsewhere without our approval
- Return the vehicle to us for inspection
Unauthorised repairs may invalidate warranty coverage.
Need Help?
If you have any questions about our warranty or need to make a claim, please don't hesitate to contact us. Our team is here to help.
Last updated: February 2025